Susan ShainHey there! Thanks for stopping by. I’m Susan. I can use digital media to help you build a community around your brand or business.

To succeed in today’s world, your business needs to have an online presence. Period. It could be through a website, blog, or social media — though a combination of all three is best.

But I doubt I’m telling you anything you don’t already know. You want to reach people online, but you don’t have the time or know-how to do it yourself.

You need someone who’s well-versed in all of this digital media stuff.

That’s where I come in.

Whether you’re looking for blog posts, website copy, or social media updates — or even if you don’t know what you need — I’m here to help.

Let’s use digital media to increase brand awareness, reach more people, and build your online community.

Read more about my services, or get in touch, to see how I can help you reach your goals.


Writing + Blogging

I love to write. Pretty much anything that you throw at me, I can turn it into something that people will want to read — and that they’ll understand.

My specialty is writing in the casual manner that is used to engage people online these days.

Writing doesn’t have to be stiff or formal; it can be fun and conversational. This type of writing not only makes you more accessible, it’s what works today. But, if you want formal, I can do that, too.

Newsletters? Blog posts? Let me know what you’re looking for, and we’ll find a way to express it in your unique voice.



The first time I gave my parents an essay I wrote, it came back drowning in red ink. Needless to say, I quickly learned the difference between you’re and your and a semicolon and a colon. Did I mention that I was in third grade?

But really, I believe that it’s impossible to get your message across clearly with bad writing. Readers aren’t going to focus on what you’re saying; they’re going to focus on how poorly you said it.

I’m currently the head editor at a popular personal finance blog, and I’ve found a lot of pleasure in turning average posts into great posts. I can also make your copy more SEO-friendly and accessible to an online reader.

Need help editing your masterpiece, website, or next blog post? Let’s do it.


Social Media Consulting

I’m a Millenial and an ENFJ. That means I love people and technology — and am passionate about helping you build your community through social media.

How does this whole social media thing work? Do I even need it? 

Social media marketing is all the rage these days. Why? Because it’s effective. Using social channels the right way makes it easy to reach your “people,” engage with them, and turn them into (or keep them as) loyal customers.

But the amount of information out there can be overwhelming. My job is to help you figure out your goals, then create a social media strategy to reach them.

Though I specialize in using Facebook and Twitter, your social media plan will be specially tailored to fit your needs. Let’s chat about what would work for you.


Digital Strategy

Not sure what you need, but know you need help? That’s where I come in.

I can help you define your organization’s needs, assess your digital strengths and weaknesses, and determine a strategy that will lead you to success.

We’ll figure out who your target market is, which social platforms we should use to reach them, and what type of content (videos, blogs, podcasts) would be most engaging.

If you’d like me to help with implementation, we can utilize any of my skills listed below — and if it’s not a strength of mine, I’ll refer you to someone awesome from my network.

For this type of project, I offer three types of packages: strategy, strategy + consulting, or strategy + consulting + implementation. Let’s win the internet together! 


“When I hire a writer or freelancer, I want two things: quality work and reliability. Susan provides both as well as anyone I have worked with. You can count on her to produce great work on time–and she will solve any problems that come up along the way too. Susan is the most reliable writer I’ve worked with, hands down.”            ~ James Clear, JamesClear.com
“Susan has been an integral member of my team for the last year and a half. She has a knack for using social media to build communities, is a quick learner, and best of all, always completes her work on time. I love working with Susan and would highly recommend her.”                    ~ Alexis Grant, AlexisGrant.com
“Susan is someone I can always count on to do awesome work. The fact that she’s extremely easy to work with is just icing on the cake. And to top it all off, she gets everything done while traveling the world! What an inspiration!” ~ David Ning, MoneyNing
“Susan has really helped us understand how social media can help us grow our business. She put together a great plan to target the media that works best for our customer base and we are already seeing excellent results.”               ~ Greg & Gillian, Southeast Sea Kayaks
“Susan provided invaluable help while editing my book. She was thorough in executing the project with a sharp eye for detail and a deep understanding of the overall picture. I can highly recommend her for editing and creating content.”                                                                       ~ Michela Fantinel, Rocky Travel 


My writing has appeared in everything from newspapers to blogs to major media outlets. Though a lot of my experience has been in travel writing, I have a strong research background and am confident I could write about any topic you presented.

Click here to see my full writing portfolio.


Curious about services or rates? Need somebody with whom you can discuss the merits of Cheez-Its over Cheese Nips? Let’s chat.

Use the contact form below, or get in touch via:

EmailTwitter — LinkedIn

Your Name (required)

Your Email (required)


Your Message